Rhino Rack Relied on Exigo Tech for their Managed Services Needs
The Business Need
Exigo Tech, a Sophos Platinum Partner, deployed the Sophos XG firewall solution and Sophos InterceptX on the virtual servers and desktops to provide synchronised security across desktops, servers and firewalls. This also provided VPN access to enable the ability to work from home or anywhere. Exigo Tech designed an appropriate highly available network solution based on existing network links and new Telstra and Wireless network links where they were required. SDWAN was implemented to auto failover from the physical link to the wireless link in the event of an outage. Exigo Tech implemented a Datto Backup solution which allows them to back up their servers to Datto appliance and then sychronise and keep a copy of the backups in the Datto Cloud. In the event the primary environment was not available Rhino Rack would have the option to recover their virtual servers on the Datto appliances or within the Datto Cloud. This was covered by a Premium Managed services contract to managed networks and network devices, firewalls, Hp servers, desktops, other devices and Microsoft 365, with a dedicated Service Delivery Manager to assist Rhino Rack where required.
Allowed Rhino Rack to regain access to servers, cloud environments, data, networks and infrastructure.
Provide a full managed service to allow Rhino Racks IT team to focus on more strategic projects.
Provide a reliable solution for Backup and Business continuity to cover for any outages or loss of data in the future.
Commercial benefits of moving services to Telstra and financially help cover the cost of the professional services.
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