Cook's Plumbing Digitalised their Majority Operations with Web and Mobile Applications Designed by Exigo Tech
Cooks Plumbing is a group of hardware stores / warehouses providing plumbing supplies. They were losing productivity as most of their orders were taken manually over phone calls or via emails, causing error and inefficiencies. Cook’s employed approx. a team of 20 people to process their orders and Invoices for their 11 site locations and 1700 plus clients.
The Business Need
- 1. Improve communication with internal and external clients
- 2. Increase accessibility to products and pricing
- 3. Provide “White Label” services to their business partners
- 4. Empower Business partner with operational platform from which they can serve their client efficiently
- 5. Improve BI reporting and forecasting for the business
- 6. Reduce operation costs by streamlining processes
Manage and Pay Invoices
40% reduction in administrative costs
Reduced phone call orders
Simplified online invoicing
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