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Business Communications – Exigo Tech

How Cloud Collaboration Applications Help You Elevate your Business Communications Quotient

The strange time in which we are right now has raised concerns for businesses all across Australia. At the beginning of this pandemic, businesses were quick to shift to work from home scenarios, but the real challenges have started surfacing now. Appropriate infrastructure to support work from home, ensuring round the clock internet connectivity, continuous flow of information and accessibility to productivity applications are some of these issues. In this post, I am going to talk about how organisations can bridge the communication gaps between their workforce by investing in cloud collaboration applications.

Not long ago, there was a time when businesses have had to think about a million things such as infrastructure, employee training, installation and much more before including an application in their environment. However, cloud services have eliminated all the concerns. With cloud, you and your team have the full flexibility to access any application from your smartphones or computers. Since the application is hosted in the vendor’s datacenters, you don’t have to worry about the implementation components and the costs. Everything is almost plug and play for you.

Having said that, let’s talk about a cloud collaboration application that is easy to access and is backed by one of the biggest technology giants in Australia – Telstra. Telstra IP Telephony allows you and your employees to come on a common platform and collaborate. Read on further to know about the capabilities and benefits of Telstra IP Telephony (also known as TIPT).

How Telstra IP Telephony (TIPT) Enables You to Uplift your Business Communication Stature

TIPT is a one of a kind unified communication solution as it combines video, voice and data into one network. You can use network services from Telstra or use your existing NBN network to connect your dispersed workforces via TIPT. As it is based in the cloud, it offers a bunch of benefits such as flexibility, reliability, scalability, affordability and easy accessibility.

Benefits of Incorporating Telstra IP Telephony in your Business Communication Application Stack

Being a reliable cloud collaboration application backed by an industry leader, Telstra IP Telephony is engineered to offer numerous business benefits. The collaboration tool finds its usage in several business settings including call centres. Some of these advantages are

  • Consistent User Experience
    With TIPT included in your business communication application stack, you have the flexibility to make or receive video and audio calls from endpoints of your preferences. With easy controls and several call handling features, TIPT streamlines user experience across different geographies.
  • Continuous Innovation
    With this cloud collaboration application, your employees have the freedom to connect from anywhere and any device. Arranging video and audio calls and conferences is no longer a time-consuming process and hence your teams can connect, ideate and come up with several new concepts regularly.
  • Simplicity and Scalability
    With the flexibility to customise TIPT to suit your specific business needs, it is a simple tool for your colleagues to use. As it is based in the cloud, it is quite easy for you to upscale as well as downscale as per the requirements of your workforce.
  • Controlled Operational Costs
    With TIPT, you get to choose from numerous plans and therefore, you can subscribe to a plan that suits your budget. You have the flexibility of using your existing endpoints for accessing TIPT and hence you save on the hardware installation and maintenance cost.

There are several ways in which you can leverage from Telstra IP Telephony services. To receive guidance on this subject, contact one of the experts at Exigo Tech. Exigo Tech is the Silver Partner of Telstra for the collaboration services. Therefore, we are the ideal organisation to suggest to you the best plans and discuss the deployment options. To get in touch with us, call 1300 EXIGOTECH (394 468) or email us at sales@exigotech.com.au. Let’s connect your dispersed workforce with a reliable solution.

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