With the new solution, our customer continues to help identify and manage growth opportunities, improve performance and mitigate risk for its customers. Audit management is now a breeze along with new audit executions.
A Property Management Company Chose Exigo Tech to Automate their Audit Processes
Exigo Tech created a technology enabled infrastructure for the property management company which helped them deliver value to their customers.
A Property Management Company Streamlined their Business Processes with Customised Solutions from Exigo Tech
Our Customer is the largest provider of property information, analytics and property-related risk management services in Australia and New Zealand. With a database of more than 4 billion property decision points and the ability to turn mountains of data into valuable insights, our customer helps individuals and businesses make informed decisions.
Our customer had an internal process for survey and quality assurance which ensured that customers were getting the best out the organisation and its people. But it was a long-drawn process which required many man-hours for checks and forms that could not be customised. Moreover, their internal database was on a legacy system which could not provide quick data analytics. With a team growing globally, our customer needed to optimise their business tools and become more agile and efficient for their customers.
The Business Need
- 1. Legacy Access based system upgrade
- 2. Editable survey forms
- 3. Better team hand-holding
- 4. Enhance customer relations
The Solution
Exigo Tech stepped in to help the customer streamline their quality assurance process after a study of the current process and internal systems. An online open source survey tool was suggested with customisations to improve the quality assurance process.
With this tool, the team could edit questionnaires as per their need and send it as per their requirement. Manual work done by the team was drastically reduced freeing up time for more important business processes. Migration of the legacy Access based system to a web-based system helped manage their audit process and in turn helped the quality assurance and provided better analytics. The system proved to be very effective for its users as they could directly feed audit related data without the auditors needing to fill in the data into the system.
With custom solutions from Exigo Tech, our customer saved on costs due to the use of open source technology and improved its business process.
Quality Assurance
Customisation
Online Survey
Migration
Audit Management
Technology Used
Business Benefits
Cost savings
Customised survey
Effective audits
Internal process streamlined
Time savings
Case Study
Check out our recent work
HRMS for Streamlined Employee Onboarding Process
With the inception of HRMS, employee onboarding has become easy and less time consuming.
St. Agnes Catholic Parish
St. Agnes Catholic Parish streamlined numerous processes by consolidating them onto a single platform of MS Dynamics 365.
Business Transformation for Bitzer
Bitzer gained business agility and continues to be on the path to transformation. How – With Exigo Tech’s suite of services in cloud migration.
Microsoft Dynamics Solutions for Assentialcare
AssentialCare increased operational efficiency with MS Dynamics. With a strategic collaboration as AssentialCare’s technology patner.
Custom Application Development for Property Management Company
Surveys made easy for Customer! Custom application development from Exigo Tech enhanced our customer’s customer service process to make it more agile and efficient.
Dynamics 365 for A.H. Beard
A.H. Beard improved overall customer experience with MS Dynamics 365. How – with migration and integration solutions from Exigo Tech.
Mail Call Couriers
Mail Call Couriers saved half a million dollars in operation costs! How – with a world-class mobile Fleet management solution from Exigo Tech.
SharePoint Solutions for Polyseal
Polyseal improved its online collaboration capabilities with SharePoint online. Exigo Tech’s managed services and Microsoft solutions helped Polyseal.
Online Business System for Cook’s Plumbing
With Cook’s Connect, a collaborative Online Business system created by Exigo Tech, Cook’s Plumbing embraced digital distribution.
MEDIA AND BLOGS
Recent Post
Your Next Step
Collaborate with us to accelerate your business growth