Our Customer is the largest provider of property information, analytics and property-related risk management services in Australia and New Zealand. With a database of more than 4 billion property decision points and the ability to turn mountains of data into valuable insights, our customer helps individuals and businesses make informed decisions.
Our customer had an internal process for survey and quality assurance which ensured that customers were getting the best out the organisation and its people. But it was a long-drawn process which required many man-hours for checks and forms that could not be customised. Moreover, their internal database was on a legacy system which could not provide quick data analytics. With a team growing globally, our customer needed to optimise their business tools and become more agile and efficient for their customers.