Microsoft Dynamics 365 - A Comprehensive Ecosystem that Helped St. Agnes Catholic Parish Boost their Efficiency by 15-25%
The aged care facility was using a number of different systems for managing finance processes and other routine activities. Separate systems based on different technologies were not able to communicate with each other and this increased a burden on their resources. They were looking for a system that assembles all the processes and lays a path for future technology adoption.
The Business Need
- 1. Single technology platform for several business functions
- 2. Strong infrastructure to suite future technology needs
- 3. System for automating manual tasks
Exigo Tech, as a solution partner, worked with St. Agnes Catholic Parish and designed a solution that caters to their requirement and prepares them for future technology adoption. The solution was deployed in several phases to ensure that the tailored solution addressed the exact concerns of St. Agnes Catholic Parish.
The first phase includes the implementation of a core finance system and second phase revolves around customer engagement and further implementation of finance module. In the first phase, Dynamics 365 Business Central will be implemented to streamline different processes such as finance, accounting, budgeting and forecasting. The application supports the integration with the bank and automates several other finance activities. The second phase will include the deployment of Microsoft Dynamics Sales and Customer Service module. The professionals at St. Agnes Catholic Parish will use the module for marketing, customer engagement and more. It will also be used to manage the enquiries raised by the elderly regarding their services or packages.
15-25% increase in efficiency
Automation of several manual processes
Consolidated finance system to manage and monitor finance activities
Future-proof and scalable technological platform
Integration with third party apps for seamless business activities
Management of all business applications from a single platform
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St. Agnes Catholic Parish
St. Agnes Catholic Parish streamlined numerous processes by consolidating them onto a single platform of MS Dynamics 365.
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